At Chico, the passion for animals is reflected not only in the quality of their products, but also in the excellence of their customer service. Chico is currently looking for a Customer Service Representative for the Verdun store, who will share their commitment to animal welfare and customer satisfaction.

 

Tasks

Reception and customer service: You will be the first point of contact for customers, greeting them with courtesy and professionalism. Your ability to listen, advise and respond to customer needs with empathy and efficiency is essential.

Transaction management: You will be responsible for the accurate execution of transactions at the checkout, ensuring a smooth and pleasant shopping experience for every customer.

Product advice: With an in-depth knowledge of the product range, you will answer customers’ questions, helping them to make informed choices that best meet their pets’ needs.

Maintaining cleanliness and order: You will ensure that the work area remains clean and organized, contributing to a positive and welcoming shopping experience for the customers.

Receiving and replenishment: You will actively participate in receiving merchandise and ensuring it is replenished in store, guaranteeing product availability for our customers.

 

Requirements

• Excellent interpersonal skills and ability to work as part of a team.
• Strong customer orientation and ability to solve problems effectively.
• Ability to work in a dynamic environment and manage multiple tasks simultaneously.
• Interest in animals and willingness to continuously learn about the products and services offered by Chico.
• Experience in customer service or retail sales is an asset.

Chico offers a stimulating work environment where your love of animals and passion for customer service can flourish. Join their team and help make the Chico experience a benchmark in animal welfare and customer satisfaction.

If this opportunity interests you and you’d like to be part of the dynamic team in Verdun, please submit your application to verdun@chico.ca or visit https://www.chico.ca/emploi/prepose-au-service-a-la-clientele-verdun/ for more information.

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